Account Activation

Turn Signups Into Active Users

Guide new customers through KYC, funding, and first transaction with automated, step-by-step activation flows.

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How it's works

From Signup to First Transaction

Automate every step of the financial onboarding journey to maximise activation.

Welcome and Start KYC
Step 1

Welcome and Start KYC

Instantly send a personalised welcome and guide customers through identity verification.

  • KYC reminder sequences trigger for incomplete verifications.
  • Plain-language instructions reduce drop-off at each step.
Guide to First Funding
Step 2

Guide to First Funding

Nudge customers to fund their account with timely, benefit-focused messaging.

  • First-deposit reminders sent at optimal intervals.
  • Benefits of funding highlighted clearly in each message.
Drive the First Transaction
Step 3

Drive the First Transaction

Encourage the first key action — transfer, payment, or investment — with personalised prompts.

  • Step-by-step guides to first transaction delivered in-app and by email.
  • Feature tips personalised to the customer's stated goals.
Measure and Improve Activation
Step 4

Measure and Improve Activation

Track completion rates at each activation step and optimise your flows.

  • Activation funnel shows exactly where customers are dropping off.
  • A/B test messaging to improve step completion rates.

Platform

Financial Account Activation at Scale

Guide every new customer from signup to active user with automated, compliance-ready flows.

KYC Completion Flows

Send automated reminders and guidance to help customers complete identity verification.

First Deposit Campaigns

Nudge customers to fund their account with personalised, benefit-led messaging.

First Transaction Prompts

Guide customers to their first key action with step-by-step in-app and email guidance.

Compliance-ready Messaging

Use pre-built templates designed for regulated financial communications.

Activation Funnel Analytics

Track step completion rates and identify where customers are dropping out of the activation journey.

Explore More

Explore Other Industries

Greta works across every industry. See how other marketers are driving results.

FAQ

Got more questions?

Everything you need to know about fintech account activation with Greta.

Yes. Greta sends automated, friendly reminders at each KYC step with clear instructions that reduce friction and increase completion.

Greta runs long-horizon re-engagement sequences for customers who stall, automatically pausing and resuming based on their activity.

Build Something Real

If you can describe it, you can build it.