Build Anticipation Before Arrival
Automate personalised pre-trip messages that prepare guests, reduce friction, and upsell extras before they arrive.
How it's works
From Booked to Arriving Ready
Automate every pre-trip touchpoint to prepare guests and maximise pre-arrival revenue.
Send an Instant Confirmation
The moment a booking is made, send a personalised confirmation with all key details.
- Booking reference, itinerary, and add-to-calendar links included.
- On-brand, personalised confirmation in seconds.
Upsell Before Arrival
Promote upgrades, extras, and experiences while guests are most excited about their trip.
- Room upgrades, dining packages, and activity bookings promoted automatically.
- Upsell timing optimised for the highest conversion window.
Send Pre-arrival Preparation
Share everything guests need to know before they arrive.
- Check-in instructions, travel directions, and packing tips automated.
- Personalised local recommendations included.
Measure Pre-arrival Revenue
Track upsell conversion and pre-arrival communication engagement.
- See which upsells convert most and at what point in the pre-trip journey.
- Optimise timing and offers based on real performance data.
Platform
Pre-Trip Communication Automation
Automate the pre-arrival journey to prepare guests and maximise ancillary revenue.
Instant Booking Confirmations
Send personalised booking confirmations with full itinerary details the moment a guest books.
Pre-arrival Upsell Campaigns
Promote upgrades, packages, and experiences to guests in the highest-intent pre-trip window.
Check-in Preparation Flows
Automatically send check-in instructions, directions, and useful guest information before arrival.
Local Experience Recommendations
Share personalised local recommendations tailored to each guest's interests and travel dates.
Pre-arrival Revenue Analytics
Track upsell conversion rates and the revenue generated from pre-trip communication campaigns.
Explore More
Explore Other Industries
Greta works across every industry. See how other marketers are driving results.
FAQ
Got more questions?
Everything you need to know about pre-trip communication automation with Greta.
The highest-converting window is typically 2 to 4 weeks before arrival when excitement is high and plans are still flexible.
Greta tracks upsell click-through rates, booking conversion, and total pre-arrival revenue attributed to your communication campaigns.
Build Something Real
If you can describe it, you can build it.