Travel & Hospitality

Create Journeys Worth Remembering

Build personalised booking confirmations, travel tips, and post-stay engagement campaigns that turn guests into loyal advocates.

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How it's works

From Booking to Brand Advocate

Automate every guest touchpoint to deliver exceptional experiences that drive repeat bookings.

Set Up Your Guest Journey
Step 1

Set Up Your Guest Journey

Describe your property or service and guest goals. Greta builds the full communication flow.

  • Map touchpoints from booking confirmation to post-stay review request.
  • Greta creates personalised sequences for every stage automatically.
Automate Pre-Trip Communications
Step 2

Automate Pre-Trip Communications

Build anticipation and reduce friction with timely, personalised pre-arrival messages.

  • Booking confirmations, check-in instructions, and travel tips sent on schedule.
  • Upsell upgrades, tours, and extras before guests arrive.
Personalise the In-Stay Experience
Step 3

Personalise the In-Stay Experience

Send contextual recommendations and offers based on guest preferences and behaviour.

  • Local activity recommendations, dining suggestions, and service alerts.
  • Real-time messages that make every stay feel tailored.
Drive Reviews and Repeat Bookings
Step 4

Drive Reviews and Repeat Bookings

Automatically request reviews and bring past guests back with targeted offers.

  • Post-stay review requests sent at the perfect time to maximise responses.
  • Loyalty offers and return-visit incentives triggered automatically.

Platform

Marketing Built for Travel & Hospitality

Automate guest communications that build loyalty and drive repeat bookings.

Booking Confirmation Flows

Send instant, personalised confirmation emails and pre-arrival sequences that build excitement.

Pre-Trip Upsell Campaigns

Promote room upgrades, tours, and dining packages to guests before they arrive.

In-Stay Personalisation

Deliver contextual recommendations and service messages tailored to each guest in real time.

Post-Stay Review Requests

Automatically request reviews at the right moment to build your reputation on every platform.

Loyalty and Return Campaigns

Bring past guests back with personalised loyalty offers, anniversary deals, and seasonal promotions.

Explore More

Explore More Industries

Greta adapts to every industry. See how it helps other marketers achieve results.

FAQ

Got more questions?

Everything you need to know before automating your travel and hospitality marketing with Greta.

Yes. Greta sends personalised booking confirmations and pre-trip communication sequences automatically from the moment a guest books.

Yes. Greta is flexible enough to support hotels, resorts, tour operators, airlines, and any other travel or hospitality business.

Build Something Real

If you can describe it, you can build it.